Time, gentlemen please!
Sorry this post isn’t about beer or even last orders, but at least I got your attention!
It’s about our latest release at the weekend, which included a new message to warn users when they are getting close to being timed out of our planning application service.
For most users this hasn’t been a problem, but we understand that there is nothing more frustrating than taking a long call or popping out to a meeting without saving the application, only to find that you’ve been timed out and may have lost some work.
Of course, time outs are necessary for data and system security. Our service will still time you out after 30 minutes of inactivity, but now you will get a message 10 minutes before, warning you what is about to happen.
It’s still best to hit the ‘Next’ or ‘Previous’ button at the bottom of each page before you step away from the application you’re working on, as this will save all your work so far, but at least this change should provide a little extra comfort.