Skip to content
Tags

, , , ,

New planning application payment system – launching 11 July 2025 

by on July 7, 2025
Online planning application submission UK

A faster, simpler way to pay for planning applications is coming.  

From 11 July 2025, Planning Portal will switch to a new payment platform, making your payment experience more modern, secure, and user-friendly. 

What’s changing? 

✅More payment options  

Pay using more up-to-date payment methods, including Apple Pay, Google Pay, and others.  

✅Faster refunds  

Once confirmed by the local planning authority, refunds will reach your account more quickly. 

✅Simplified bank transfers  

If you choose to pay by bank transfer (BACS), you’ll receive a unique account number linked to your own Planning Portal account. This adds security and helps simplify the payment process. 

  • Important: Payments must be made to this new account. Do not use previously saved bank details.  

📢 What do I need to do?

To prepare for the launch of the new payment system on 11 July 2025, please follow these steps: 

For all applicants 

  • Be aware that the payment system will change from 11 July. 
  • Do not use any previously saved bank details after this date. 
  • Use the new bank account details and payment reference provided with your application confirmation. 

If you pay by bank transfer (BACS) 

  • Ensure your finance or accounts team has the updated payment details. 
  • Always include the correct payment reference when making a transfer to avoid delays. 

For agents and third-party payers 

  • Share this article with your clients to let them know about the changes to the payment process. 

For organisations using bulk payments 

  • Contact us in advance to confirm access to bulk payment functionality: 

support@planningportal.co.uk

  • Update your internal processes, to make use of the new option which allows you to notify your finance team when payment is required. 

More information on bulk payment functionality can be found here: https://ecab.planningportal.co.uk/uploads/PPQ_Agent_Batch_Payment_Guidance.pdf

❓Got questions?  

If you have any questions or need support with the new payment system, don’t hesitate to get in touch with our team via support@planningportal.co.uk.  

Thank you for your continued support.  

From → General news & updates, Important news for LPAs, Important news for planning agents, planning applications

Leave a Comment

Please give us your feedback but we won’t publish any comments that are not constructive or that criticise any individual, any named business or any local authority. Please note, all comments will be moderated before being published.

«
»