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Accessing our services using Internet Explorer 11

by on August 23, 2021

Microsoft have announced that they will be withdrawing their Internet Explorer 11 browser (IE11) on 15 June 2022. Consequently, the browser will no longer be supported by Microsoft.

In line with this announcement, the Planning Portal will no longer support Internet Explorer on any products from October 2021 onwards, to coincide with preparations to move the Planning Portal application service to a new platform.

This means that any new services or features introduced to our existing web-based products will no longer be tested on IE11 and are not guaranteed to function optimally if using this browser. We have chosen to do this because if we were to continue supporting IE11, Microsoft will no longer provide security updates, or any support on their retired browser if we encounter issues. Much of the software we use to develop our newer systems has already stopped supporting Internet Explorer.

We recommend that IE11 users choose an alternative browser to access our services, such as Google Chrome or Microsoft Edge. You can download these browsers using the links below.

Download Google Chrome

Download Microsoft Edge

Starting to use either of these alternatives now will ensure you continue to have the best experience using our web-based products and services without encountering issues in the future.

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