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Portal outages: 7th – 8th July

by on July 8, 2015

As many of you are aware we had another set of site outages on Tuesday and Wednesday.

First and foremost:  we are sorry for the inconvenience.

The problem was related to the Planning Portal’s LDAP server, which is the part of the site that deals with log-in and registration. It was also the part of the site causing us issues last month. We thought the issue was resolved but we were advised today that there are a few configuration issues that need to be ironed out.

This configuration work will take place on Thursday (9th July) morning between 04:00 and 07:00 meaning the Portal will be unavailable during this time.

I know this is a frustrating time for customers, it is for us, too. We look forward to delivering the new Planning Portal this Autumn.

From → Technical news

3 Comments
  1. Neil Warren (Enaid Limited) permalink

    Thats great but dont make it any more complicated, allow for us non IT people.

    • sarahchilcott permalink

      Don’t worry Neil. We plan to make it easier not more complicated! Sarah.

  2. John Newton permalink

    As above for the non technical planning consultants: keep it simples

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