Portal outages: 7th – 8th July

As many of you are aware we had another set of site outages on Tuesday and Wednesday.

First and foremost:  we are sorry for the inconvenience.

The problem was related to the Planning Portal’s LDAP server, which is the part of the site that deals with log-in and registration. It was also the part of the site causing us issues last month. We thought the issue was resolved but we were advised today that there are a few configuration issues that need to be ironed out.

This configuration work will take place on Thursday (9th July) morning between 04:00 and 07:00 meaning the Portal will be unavailable during this time.

I know this is a frustrating time for customers, it is for us, too. We look forward to delivering the new Planning Portal this Autumn.