Help for Planning Businesses

The primary objective of our Corporate Account Managers (CAM’s) is to help business users overcome any issues that are preventing them from using our online application service to its full extent.

Our CAM team provide the training and support needed to help business users quickly benefit from the operational cost savings other users confirm they achieve  i.e through streamlining office procedures, improving their competitive edge and helping obtain more timely planning decisions for their clients.

We have found that even regular users of the online application service are not always aware of all the existing Portal functionality. Therefore the CAM team regularly arrange User Surgeries to train new and update long-term users who have embraced online submission.

These live online sessions can be customised to meet the particular requirements of any organisation, including those with multi-disciplinary teams or dispersed teams.

The CAM’s are strategically located around the country and work in partnership with our LPA team to help facilitate improved working between business and LPAs.

If you think your business would benefit from talking to a CAM please get in touch with Christabel christabel.pattison@planningportal.gsi.gov.uk  and we’ll introduce you.
Chris