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*Updated* Important Service Update

*Updated – 3 February, 11:00am

As of 09:30am this morning (3 February) we can confirm that:

All application forms modified since 14 December 2020 have been loaded into the system and we are currently loading the remainder of the two years’ worth of data.

All supporting documents modified since 06 January 2022 have been attached to these applications and we are currently loading the remaining documents.
Will be running another import today.

Further updates to follow.


*Updated – 2 February, 12:00

As of 09:30am this morning (2 February) we can confirm that:

All application forms modified since 28 March 2021 have been loaded into the system and we are currently loading the remainder of the two years’ worth of data.

All supporting documents modified since 06 January 2022 have been attached to these applications and we are currently loading the remaining documents.
Will be running another import today.

Further updates to follow.


*Updated – 1 February, 11:00am

As of 09:00am this morning (1 February) we can confirm that:

All application forms modified since 04 June 2021 have been loaded into the system and we are currently loading the remainder of the two years’ worth of data.

All supporting documents modified since 06 January 2022 have been attached to these applications and we are currently loading the remaining documents.
Will be running another import today.

Further updates to follow.


31 January

You will be aware that Planning Portal has been unavailable over the weekend while we prepared our new service and transferred two years’ worth of application data and registered user accounts. Unfortunately despite months of meticulous planning and preparation, we encountered an issue with the final data load from the old system over the weekend.

Our technical teams worked hard over the weekend to fix the issue and to test it was working and application data was loading correctly.  We’re pleased to say that this has been fixed and the data has now begun to load into the new system, but unfortunately it is further behind that we were expecting.

In order to ensure we can complete the loading of supporting documents to all draft applications or applications submitted but not yet downloaded by local authorities, we have reluctantly decided not to make the site available from 9am as planned. We anticipate making the new site available again from 10:00am.

This means that if you log in early this week some applications and supporting documents may not yet be available. We expect all applications and their supporting documents to be available in the coming days and we will update this post regularly with expected time frames.

As of 09:00am this morning (31 January) we can confirm that:

All application forms modified since 02 July 2021 have been loaded into the system and we are currently loading the remainder of the two years’ worth of data.

All supporting documents modified since 06 January 2022 have been attached to these applications and we are currently loading the remaining documents.

If your application is urgent you can manually re-upload supporting documents to your application, but if possible we recommend waiting for them to become available as manually uploading may cause duplicate attachments.

We apologise for any inconvenience this causes and ask for your patience at this time. We will continue to update this message every two hours to give you the latest progress.

Please don’t contact our Support Desk as they will not be able to provide any further updates.

2021: a round-up

We would like to start by wishing a belated Happy New Year to all Planning Portal customers and partners. 2022 is already shaping up to be an amazing year for us here at Planning Portal: within the next week, we will have launched the new Planning Portal website. This project has been a full team effort in conjunction with our parent company TerraQuest, based in Birmingham, who have built the new service. The new site will put in place the foundations for us to add new features and improved functionality, to continue to improve the service and to help us achieve our vision to cater for the entire planning process – from pre-application to building completion notices – all delivered on a redesigned, spatial platform.  

Read more…

Land viability survey

Do you work in, or have an interest in the land development lifecycle?  

If so, Nova, in partnership with Planning Portal, would love your input about challenges people face in finding viable land development projects. The feedback from the survey will help us to identify these challenges and what actions need to be taken in order to improve the success rate of them.  

Read more…

Planning Portal team to complete 100-mile cycle challenge

Last September, a number of the Planning Portal team undertook the Somerset Sportive, cycling 70 miles across North Somerset up through Cheddar Gorge to raise money for We Build the Future UK. They managed to come fifteenth out of 125 riders!

High off the success of their last ride, they are attempting the challenge again, but this time even further! Aiming to ride 100 miles in a single day, the team are already out training; there is a lot of cycling-related chat and complaints about cold feet at the moment!

The team are taking the opportunity to raise more funds this year and this is where we need you. We have narrowed the options down to three charities and would love you to vote for who you think it should be over on our LinkedIn page.

Read more…

We have a confirmed launch date for the new planning application service!

The new application service and guidance site will be launching 31 January 2022. This new website will bring with it improved functionality and accessibility and also provides the framework for our future development.

Read more…

Defra Consultation on Biodiversity Net Gain

Defra have published their consultation on Biodiversity Net Gain (BNG) regulations and implementation. It’s open until 5 April 2022.

To help LPAs understand what it covers and how best to respond, PAS (Planning Advisory Service) are running overview events with Defra, Natural England and DLUHC for officers on 8, 10 and 16 February and for members on 15 February. They will also run deep-dive topic-based discussion sessions in March – dates TBC. Further information on BNG for local authorities, including FAQs, is available on the PAS website.

We know from our Annual Conference in November just how much interest there is in this new policy, so this is a great opportunity to understand it in more detail.

Latest permitted development changes in England introduce two new ‘prior approvals’

Introduced in mid-December 2021 and taking affect through the first two weeks of January 2022, The Town and Country Planning (General Permitted Development etc.) (England) (Amendment) (No. 3) Order 2021 is the latest in a long line of government tweaks to permitted development.

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Planning news – 26 January 2022

Our planning news is published in association with ThePlanner, the official magazine of the Royal Town Planning Institute.

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Planning Market Insight Report: 2021 saw the highest number of online application submissions ever

2021 was the busiest year yet for online planning application submissions. The beginning of the year followed on from the extremely high levels seen at the end of 2020, but the end of the year appears to have returned to normality. Have we seen the end of the planning application boom? 

Read more…

Planning news – 20 January 2022

Our planning news is published in association with ThePlanner, the official magazine of the Royal Town Planning Institute.

Read more…