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Improving 1App

As I’ve previously mentioned now that our redesign is almost upon us we are turning our attention to weightier matters. We’re cutting back on non-essential work and re-using the savings to focus on improving 1App.

We are currently setting up the project, working out how much we can afford and how to ensure we deliver the most effective results.

We will be opening up lots of ways to get involved in shaping the future of the 1App system, but to get us started I’ve listed here are some of the improvements that you’ve already told us you’d like to see.  Read more…

Newsletter redesign

This week the Portal will be launching a redesigned weekly newsletter which will continue to deliver all the latest planning news but will ensure you don’t miss out on any new developments at the Portal.

The new HTML newsletter

But don’t worry. We’re not straying away from the straight-talking content that has seen more than 60,000 users join the service in recent years – making the newsletter the trusted source of information for local authorities and planning professionals.

We’ve listened to your feedback and will continue to bring you the latest policy announcements and planning news in an objective and balanced way. Read more…

Canny State – The Cuts – our contribution

We at the Portal in common with all our Public Sector colleagues are looking hard at our costs to make sure we’re delivering efficiently. We have already reduced our budget for 2010/11 by £1M, to around £5M, without reducing our take-up targets, and we’re hoping to make more of a contribution still.

I thought you might like to see some of the changes we’ve implemented to achieve the saving so far.
First off we’ve reduced our hosting and service management costs significantly and cancelled all projects other than 1App improvements, eConsultation and Portal 2 (now in test so already paid for).

All temps, consultants and contractors contracts have been wound-up and their work re-distributed to the permanent team or cancelled.
We’ve cut back on our personal I.T kit and are using video conferencing and Skype more widely. We’re making more use of e-learning tools and localising more of our training activities.
We’ve a moratorium on recruitment and are managing events such as maternity leave by sharing the work around and we’ve dramatically cut our Marketing and Communications budget. Read more…

Savills to Santander – generating efficiencies for business

In recent weeks we’ve pulled together a series of testimonials from corporate users of the online application service to highlight how it can generate efficiencies for businesses.

The case studies can be found in a new area of the website for users submitting applications in a professional capacity.

Here you will also find links to the latest government validation documents for planning applications, and a handy hints and tips section for making online applications.

Also included is an updated illustrated guide to registering as an agent administrator i.e. where you can check and manage applications made by other members of your team.

From Nanny State to Canny State!

I’m sure that for those who have spent all their career the Civil Service the current maelstrom is nothing new. A storm to be weathered before calm descends once more.
For those of us still fairly new to the scene (8 years in my case) all this uncertainty is at once disconcerting and exciting.
The Planning Portal is no stranger to uncertainty, having finally found our secure place in the Department, we now find ourselves like everyone else looking into an unclear future.
Whereas in the past we have managed well for funding and support we are now facing a more constrained outlook. I take this as a very clear remit to carefully scrutinise all we do, to ensure we are adding value where we can and paring back where we are not.

Dictionaries describe the word canny as “careful; prudent: astute; shrewd; frugal and thrifty” not bad adjectives to describe our current state of mind I think. Hence ‘Canny State’

This doesn’t mean that we will do nothing, quite the opposite. I believe that the Planning Portal has a central role to play in turning the Coalition Governments ambitions into reality. We occupy a unique position in the planning industry; working as we do with all sectors to facilitate innovation and drive efficiencies. We have a truly engaged audience that don’t mind telling us when we are getting it wrong or right)and we will seek to involve you in the decisions we take. Read more…

A thank you note to all the temps and consultants along the way

You will all be aware of the recent public commitment to cut back on the use of temps and consultants to support Government work. We have been anticipating this development and for some time have been winding down our supporting resources.

In a few days time our last remaining “temps” will leave us and as they do I thought I would reflect for a moment on the contribution they and their predecessors have made to the Portals success. Read more…

50 Best Websites

“There I was sat in a café, sipping a coffee when I happened to pick up a newspaper supplement” That was how John our erstwhile technical PM and occasional super striker explained away why he was reading the Telegraph.

 Anyhow I’m delighted he did, as to his and our surprise there sat cosily amidst a list of the 50 Best Websites was the Planning Portal, alongside Internet giants such as eBay, The BBC and Youtube.

The Planning Portal was the only Government website in the list and featured in the category – Best Home websites.

The list was published in their Weekend supplement (Saturday May 22nd) and online.

Just wait ‘till they see the redesign!

Portal Supporting Business

You might be interested to know that we have re-jigged our Regional Account Management team (commonly referred to as RAMs) for 2010/11.

Rather than operating as a single team offering a broad range of support across LPAs and Agents we have decided to focus our team in order to deliver better more defined results. As a result we now have a RAM and a CAM team.
The RAMs will offer suport to LPAs and the CAMs (the C is for corporate) will support businesses.

At the moment the CAM team are focusssing their not inconsiderable talents on helping convert from paper to electronic applications businesses who submit planning applications very regularly. They are especially focussing on companies with several offices who may perhaps have adopted e-planning in some but not all their locations.
That said the team would be delighted to hear from any business that may need support e-enabling.
Contact Stuart Mockford at stuart.mockford@planningportal.gsi.gov.uk for more information.
Chris

Portal events for Planning Agents in Wales

I couldn’t think of an amusing title without offending someone so there you have it.

The details of new events dates for planners in Wales have been published on the Planning Portal. They include workshops and forums aimed at agents who regularly submit online applications and also first-time users.

More details and how to book can be found on the Portal cer fedda

Our Objectives for 2010-11

The following sets out our objectives and focus for the coming year assuming no major change in either Government policy or funding. Clearly if that happens I will redraft and publish as soon as possible.

We will:

• continue to ensure our existing infrastructure enables citizens and communities to engage in planning.

• continue to drive increased numbers to submit planning applications electronically, aiming for 50-60% of all applications online by March 2011.

• focus our technical resources on improving and simplifying 1APP for both business and citizen users.

• deliver Portal 2 our full redesign in Summer and as a consequence audit and prune the vast amount of content on the site.

• use our new functionality to encourage private sector partners to develop tools and services to support planning improvement.

• work with DirectGov to improve planning information for citizens.

• continue to support and encourage take-up of the e-Consultation Hub.

And finally

Recognising the constraints on public funding, we will seek to generate around £1M in revenue this year, increasing over time to become self-sufficient through value-added services and partnerships that will ensure that core services remain free for all.