A little while ago we blogged about the decision by DCLG to commercialise the Planning Portal.
Well today the procurement has kicked off and as a result, three of our team have stepped out of their day jobs to lead the Portal team’s bid to run the service ourselves.
DCLG will then consider our bid against the same criteria that they use to assess all bids submitted. Our director Chris Kendall is joined by account managers Scott Alford and Allen Camm for the foreseeable future – they’ll only return to the team once our bid is either out of the running or we are selected as the preferred bidder, so in the nicest possible way I hope they’re gone a long time.
You’re not so lucky though, as while Chris is gone you get my company on this blog. For those that don’t know me, I’m one of the Portal’s deputy directors, leading the folks that deliver the website content, work with LPAs and agents and sell our commercial services. Chris’ are difficult shoes to fill, but I’ll do my best.
If you’ve got any suggestions about what you’d like to see more or less of on this blog, please post a comment below or email me directly.
If you have any questions about the procurement process itself please direct them to DCLG.
The original version of this article appeared on the GOV.uk website
The Planning Portal is now open to investment from a commercial partner who can continue developing the service.
The Portal is highly valued as an important service which helps homeowners and businesses swiftly and efficiently navigate the planning system.
It occupies a unique market position. The Department for Communities and Local Government is now seeking a partner with innovative ideas that will take the service forward to make it easier to make planning applications that support sustainable development and economic growth.
Planning Minister Nick Boles said: “There is huge potential to take the Planning Portal to the next level and create services that will benefit businesses and homeowners.
“We have built a business that is well run and has a strong brand but now is the time for a firm to take it forward to fulfil its full potential. Bringing in external expertise is the best way to ensure the site works at its very best in the future.”
The Portal has more than a million visits each month, receives around 320,000 planning applications a year and allows planning applications to all local authorities in England and Wales to be submitted electronically through the website.
Customers that use the site include councils, architects, small businesses, shop-fitters, advertising companies, householders and housing and retail developers.
An information memorandum and bidding documents are now available on request setting out more details.
Email the commercialisation team at DCLG for more information.
In past months I’ve published a number of articles on how to pay for your planning application fee when submitting online.
With LPAs focussed on the channel shift of their planning services, many are reviewing processes to see how they can reduce validation errors. The most common invalidation reason for online applications is when payment is sent by cheque, even though it could be in the post and on its way.
In light of this many LPAs are encouraging payment at the time of submission, either online, by telephone or via the council website. This should help to create a win-win for LPAs and agents with a quicker and more efficient process for registration and validation.
This got us thinking about our online application service and how applicants can only find out the payment options local planning authorities (LPAs) support when you get you get to the final step of the submission process to ‘check, pay & submit’. So we’ve developed a simple tool that lets you search by LPA for the payment options they support so you can plan how and who is going to pay prior to submission.
We’ll publish this on the Portal shortly – we’re reviewing where to place this as part of the application process for quick reference.
In the meantime I thought I’d give you a sneak peek. You’ll need Excel installed on your PC for this to work. Please let us know what you think by adding a comment below.
Download the LPA payment tool (you’ll need to select the ‘Read Only’ option.)
Finally, a request to LPAs: please check the payment options you support.
It would be great if you could spend a couple of minutes checking the tool and that your payment options are correct, including the cheque payment address. With lots of office moves recently we don’t want cheques going astray.
Read instructions on how to update your details.
The daily submission of NMA applications has nearly doubled since we added the form to the suite of online applications in March.
There was high demand from both LPAs and agents to e-enable the form so I thought I’d give you an update on the stats.
LPAs were telling us that NMAs make up around five per cent of the total number of applications they were receiving so there’s quite a few that are still being submitted on paper.
The chart below gives you a daily break down of NMA applications submitted. 
Please note: at the moment the NMA form is for LPAs in England only.
NMA Application Location Heat Maps
March
April
May
I thought it would also be useful to remind agents that discharge of condition applications can be submitted online using the Application for Approval of Details Reserved by Condition form.
Since 2011 we have seen online submission of them increase by 170%, and from the turn of this year we’re now getting over 2,700 submitted each month.
Portal account manager Robin Vaissiere recently attended an event for parish councils who have made – or are thinking of making – the move to paperless working. These are his thoughts from the event.
Persuading town and parish councils to work electronically is still one of the main barriers to LPAs going paperless.
While many LPAs have managed to reduce printing of planning applications submitted online via the Planning Portal down to a minimum of one copy for internal reference, many are still having to print more copies to send to their parishes for consultation.
Recently, the Portal was invited to present at an event organised by Bath & North East Somerset Council Development Management Team (BATHNES) to encourage other local town and parish councils to engage in online consultation. Read more…
The Planning Portal is pleased to welcome Chiltern District Council to the community of local planning authorities accepting online applications.
Chiltern District Council has been working hard to improve its business processes to facilitate online working. The authority has been joint working with South Bucks to ensure cost effectiveness between the two authorities and a new approach to service provision.
Peter Beckford, head of sustainable development for Chiltern & South Bucks, said: “As a result of joint working and a reinvigorated approach we have reorganised and improved our back-office systems to deliver a more customer-focussed and streamlined service.
“We have listened to our customers and by demonstrating our commitment to the Planning Portal we hope they will submit applications online as the preferred method.”
A total of 50 LPAs have now achieved Smarter Planning Champion status.
The most recent is Bolton Council, which reached the milestone last Friday.
Bolton has demonstrated it is actively applying best practice in the processing of online planning applications and has engaged with customers electronically to save time and resources as well as money and carbon.
This has been achieved in part due to the planning department using electronic case files and only printing plans when absolutely necessary. Officers use tablets on site to view plans and documentation, which allows for a more efficient use of their time.
Bolton endorses online application submission via the Planning Portal as their preferred method and offer online and telephone fee payment for quicker registration and validation. Their website also provides links to key planning guidance and services for ease of use.
A key part of the Smarter Planning scheme is working closely with local authorities to streamline their processes and introduce new electronic ways of working.
A map of LPA ‘Champions’ can be accessed here, and if you want to learn more about becoming a Smarter Planning Champion you can find more information on the Portal and register your interest.
New pages aimed at improving access to statutory consultee information went live on the Portal last week.
The new section includes info from:
- English Heritage
- Environment Agency
- Health and Safety Executive
- Highways Agency
- Environment Agency
- Natural England
There are also pages on the Common Service Commitment and Statutory Consultee Engagement Network.
It’s been almost a year since we last talked about BIM – building information modelling – and at that point the jury was very much still out on its importance to planning.
However, the latest annual report from the NBS, BIM is now ‘almost universal’, with 54% of those surveyed having used it in the last year, but a huge 93% of the respondents expecting to use it in the next 3 years.
You can download the free report from the NBS website but in the meantime I’d welcome your thoughts on whether anything has changed in relation to BIM and planning over the last 12 months.
In the last few weeks four local planning authorities have achieved Smarter Planning Champion status. They are Newcastle City Council, Northumberland County Council, Thurrock Council and most recently Southwark Council.
As part of the Smarter Planning scheme we work with local authorities to streamline their processes and introduce new electronic ways of working. These include:
- Updating website content to encourage a channel shift towards online self-service for the submission of applications. To ensure your local authority is using the correct Portal links see our best practice guide here.
- Signposting the council’s online planning application register as the authoritative source for engaging in the planning application process for citizens, consultees and applicants
- Endorsing the Planning Portal online application service as their preferred method of submission via a communication campaign to planning professionals, agents and citizens
- Promoting best practice guidance for application submission and local requirements
- Communicating electronically both internally and externally throughout the determination of applications
- Offering online fee payment or alternatives options for quicker application registration and validation
- Working towards a paperless office
We currently have 47 LPAs that have achieved ‘Champion’ status and are keen to get 50!
A map of the ‘Champion’ LPAs can be accessed here.
If you want to learn more about becoming a Smarter Planning Champion you can find more information on the Portal and register your interest.
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