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Planning Portal launch planning application service for Wales in May 2018

by on April 16, 2018

We are delighted to announce that we will be launching the new planning application service for Wales on the 29th May 2018. From this date, applications for planning permission in Wales should be submitted via the dedicated Welsh online application service hosted at

Planning Portal user account details will continue to work on the new service, and applications already created in draft on the Planning Portal will be available to edit and submit.  Users may be required to confirm user login details before beginning or resuming work on applications, although this is related to the need to comply with the emerging General Data Protection Regulations (GDPR) rather than to the creation of the new service. Any applications already in draft will continue to be available on both services and no work will be lost.

You will only be able to submit/view applications to Welsh LPAs on the Welsh service and submit/view applications to English LPAs on the English service. If you try to submit an application to the incorrect country from one of the services you will receive a message informing you of the issue and giving you a link to access the correct service.

If you are in “My Applications” and you have applications submitted to the country you are not in you will see a message informing you of this, the number of applications for the tab you are on in the other country and link to get to that service. Clicking this link will require you to login in again, but your credentials will be the same.

For local authorities, there will be no impact on any ICT systems that link to the service.

If you are an industry professional and have links to the service on your website, following the launch you will need to update these with a link to the new service.

Further communications will be provided prior to launch, but if you have any questions regarding the new service please contact us at

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