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Positive uptake for Planning Portal’s new payment ReDirect service

by on October 12, 2017

As you may have heard, Planning Portal launched the first payment ReDirect service for our planning application service last week. The service, which allows clients to securely and easily pay for applications submitted by their agents, has proved a great success with 68 local authorities signed up to the service and a number of payments successfully processed.

To recap, the payment ReDirect service offers the following benefits:

  • Secure and simple: client receives an instant payment notification to pay online, with a daily reminder to ensure prompt payment
  • Speeds up validation: Removes cheque payments from the process, streamlining and improving registration and validation times, saving you, your clients and LPAs time and money
  • Improves the application process: Agents can easily defer payment to the client for a direct payment, removing the need to arrange cheque or telephone payment and chase progress
  • Reduces financial risk: The client pays directly so no cashflow or VAT issues for agents
  • Keeps the Planning Portal core service free: By allowing your customers to use our redirect service if they choose, you’ll be helping us to keep our core services free for our 500k monthly users.

You can find out how the service works with our comprehensive user guide.

[UPDATED – 13/4/18] The following local authorities are already signed up to the service:

Ashfield, Barrow-in-Furness, Blackburn with Darwen, Birmingham, Bournemouth, Bracknell, Bradford, Brentwood, Brighton and Hove, Broads, Broxtowe, Castle Point, Colchester, Croydon, Dartford, Darlington, Daventry District Council, Derbyshire Dales, Dudley, Durham, East Cambridgeshire, Exeter, Forest Heath, Gateshead, Havant, Hinckley and Bosworth, Hounslow, Kings Lynn and West Norfolk, Kirklees, Lancashire, London Borough of Tower Hamlets, North East Derbyshire, North Somerset, North Tyneside, North Warwickshire, North Tyneside, Northumberland, North Yorkshire, Nottingham City Council, Oxford City Council, Plymouth, Redbridge, Rotherham, Rushcliffe, Rutland, Sedgemoor, Sefton, Sevenoaks, Shepway, South Hams, South Lakeland, South Norfolk, South Ribble, South Staffordshire, St Edmundsbury, Staffordshire, St Albans, Sunderland, Sutton, Telford and Wrekin, Three Rivers, Thurrock, Tunbridge Wells, Watford, Wellingborough, West Devon, Welwyn Hatfield and Wokingham.

Thanks to these local authorities for their support. We are in touch with other local authorities, and are midway through a series of workshops across the country with a view to welcoming many more on to the service.

To find out more about the payment ReDirect service contact


One Comment
  1. mike lovell permalink

    Perhaps you can tell me how you are going to get the inspectorate onside to builders and small developments when you still have jealousy in parish and local Councils to individuals regardless of any need to housing, it is and always will be who you know and not what is wanted. I sit by and watch developments arise all around, much needed affordable your joking! 4 bedroom houses on all sites in my area is that affordable? I have personally been involved in rejected small developments and fear I am throwing good money away even putting forward other applications knowing the above still exists.

Please give us your feedback but we won’t publish any comments that are not constructive or that criticise any individual, any named business or any local authority. Please note, all comments will be moderated before being published.

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