Planning Portal services and availability over the festive period

Please note the following availability of our services over the festive period.

Service Desk

For website support, our Service Desk will be available as follows:

24 December     09:00 – 15:00
25 December     Closed
26 December     Closed
27 December     09:00 – 17:00
28 December     09:00 – 17:00
31 December     09:00 – 15:00
1 January          Closed
2 January          09:00 – 17:00

Online planning applications

Online planning applications can be made as usual.  Payments for those applications can be made online or by phone 24 hours a day, every day including bank holidays.

Other payments for online planning applications will be reconciled each working day (not including bank holidays) as usual.

To find the answers to our most common questions visit Planning Portal Help.