Digital delivery of local public services

We’re pleased to be a partner at the first Better Connected Live event on 24 and 25 May in Birmingham.

Bringing together top level management in local public services with customer and service delivery management, web, digital and communications specialists and those supporting widening digital participation, the event will examine an integrated approach to digital delivery across local authorities.

We’re working with the organisers to deliver the ‘planning’ session on the afternoon of 25 May. During the session we will explore ways of better promoting planning services online – drawing on our own experiences, the insights from the long-running Better Connected research and most importantly from LPAs themselves. You’ll hear two local planning authorities explain the steps they took to improve their customers’ website experience and the benefits derived.

The event will be of particular interest to local authority planners and colleagues in the web and IT teams.
Please join us in May. More information and bookings available on the website.